04 · What we do
All services
Service 01AI strategyFind the work worth automating first, with the numbers behind it.From $4,500 · 2 weeks
Service 02Agent buildsCustom AI agents that work inside the tools you already use.From $12,000 · 4–6 weeks
Service 03Workflow automationConnect the systems your team copies data between.From $6,000 · 3 weeks
Service 04Voice agentsPhone agents that answer, book and follow up around the clock.From $9,000 · 4 weeks
Service 05Team trainingTeach your people to work with agents, not around them.From $2,800 · 1 week
Featured case · Northwind Dental+31%booked appointmentsA front desk that never sleepsRead the caseQuiver
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What we learned from 40,000 calls: say you are an AI, answer fast, and know when to hand over.
Written byFreya LundAgent designerPublishedAug 29, 2026
Reading time5 min read
Callers forgive a lot if the agent is honest and quick.
Every agent introduces itself as an AI assistant in the first sentence.
Speed matters more than a perfect voice.
If the caller is upset, a person takes over with the summary on screen.
From the journal
The newsletter
Numbers, failures and fixes from agents in production. One email, the first Friday of the month.
What we learned from 40,000 calls: say you are an AI, answer fast, and know when to hand over.
Written byFreya LundAgent designerPublishedAug 29, 2026
Reading time5 min read
Callers forgive a lot if the agent is honest and quick.
Every agent introduces itself as an AI assistant in the first sentence.
Speed matters more than a perfect voice.
If the caller is upset, a person takes over with the summary on screen.
From the journal
The newsletter
Numbers, failures and fixes from agents in production. One email, the first Friday of the month.
What we learned from 40,000 calls: say you are an AI, answer fast, and know when to hand over.
Written byFreya LundAgent designerPublishedAug 29, 2026
Reading time5 min read
Callers forgive a lot if the agent is honest and quick.
Every agent introduces itself as an AI assistant in the first sentence.
Speed matters more than a perfect voice.
If the caller is upset, a person takes over with the summary on screen.
From the journal
The newsletter
Numbers, failures and fixes from agents in production. One email, the first Friday of the month.
